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Delivering Excellent Housing Services
 
 
Home Home / Complaints & compliments
Complaints & compliments

Complaints & compliments - Picture of receptionist

 

Complaints

We aim to offer the highest levels of service to you our customer.  If you feel that we have not met these standards then please make a complaint to us.

 

Compliments

It is always nice to receive a compliment.  If you let us know when we are doing well, we will pass this on to the individuals and teams concerned.

 

Annual Complaints Report

Ashfield Homes analyses complaints it recieves to try to improve its service. 

 

 

 

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Useful Numbers

Housing Services Telephone:
(01623) 608907

Housing Services Appointment
Line: (01623) 608999


Technical Services Telephone:
0800 479 4999 (Freephone)

24 hour Support Centre:
(01623) 608990


Textphone/Minicom:
(01623) 608989

Emergencies and after hours
Housing Repairs:
0800 479 4999 (freephone)

Emergencies / after hours Ashfield
District Council:
(01623) 550077