In every anti-social behaviour case that is managed by Ashfield Homes, our aim will be to stop the problem behaviour.  When we resolve a case, either through Warnings or legal action where necessary, we will close the case and send a customer survey to the people affected by the anti-social behaviour asking how well they feel Ashfield Homes managed their case.

In 2006 / 2007, the percentage of people who said they were satisfied that their case had been resolved was 79%.

The percentage of people who said they were satisfied with the way their anti-social behaviour complaint was handled was 84%, which exceeded their performance target for the year.

Ashfield Homes have resolved a number of neighbour disputes through mediation.

We have secured:

• 65 Acceptable Behaviour Contracts
• 9 ASBOs
• 9 Injunctions
• 7 Evictions  

In addition, we have served a number of legal notices on people responsible for verious anti-social behaviour.