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The Tenant Participation Strategy is a three-year plan that lays out a menu of options for the ways in which tenants may be involved with other tenants, the Council, Ashfield Homes, and other agencies in deciding its policies, procedures and practices.
This Strategy takes account of the right of tenants to receive information in various formats. Tenant Participation is such an important element of Ashfield Homes it has been incorporated into every job description within the company.
Our service standard for resident involvement tells you more about getting involved and how we will deliver our services to you.
You can also find out more about getting involved on a national scale, by visiting the Tenant Services Authority website.
For housing advice
(01623) 608907
To make an appointment with your Housing Advisor
(01623) 608999
0800 952 0193 (freephone)
(line is open 24 hours)
0800 479 4999 (freephone)
First4Support call centre
(line is open 24 hours)
(01623) 608990
Textphone/minicom
(01623) 608989
Ashfield District Council after hours emergency line
(01623) 550077
