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Delivering Excellent Housing Services
Scrutiny panel

 

The scrutiny panel

 

Meeting once every three months, the scrutiny panel is made up of 4 tenants. These tenants are volunteers from the tenants gateway or tenant inspectors.

 

The role of the panel is to audit services, become critical friends of the company and recommend changes from any findings they report on.

 

The services that are chosen for scrutiny will be identified through the Gateway meetings, through surveys or through the level of customer comments, compliments or complaints.

 

level of commitment level of commitment: High

your time your time: 8 hours every 3 months

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External Links
Useful Numbers

For housing advice

(01623) 608907

 

To make an appointment with your Housing Advisor

(01623) 608999

 

Anti-social behaviour hotline

0800 952 0193 (freephone)

 

Report your repairs

(line is open 24 hours)

0800 479 4999 (freephone)

 

First4Support call centre

(line is open 24 hours)

(01623) 608990

 

Textphone/minicom

(01623) 608989

 

Ashfield District Council after hours emergency line

(01623) 550077